As a Third-Party Administrator for dozens of Healthcare Insurance companies located overseas, the Customer Service Representative is responsible to handle Inbound requests received via phone and email for “Expat”, “Destination” and “Travel” patients whose medical services will take place either in the United States or the rest of the world. Besides providing coverage details to medical Providers/insured Members, coordinating cashless appointments worldwide, providing bill status information to Providers, the CSR will work closely with the Case Management department on services that require an authorization which include identifying services that must be pre-certified and initiating the...

Bilingual Customer Service Representative - Assistance Services  Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Bilingual Customer Service Representative, you’ll...

SCRUM Master    The Scrum Master is responsible for promoting and supporting Scrum methodology and discipline across various teams.  This includes onboarding stakeholders in the process and keeping them engaged.  The...

Are you a multitasker? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!   As a Workforce Planner, you’ll be supporting all Contact Center teams across all sites through service level management and workforce scheduling.

  Reporting to the Team Leader, you will be responsible for all mailroom functions regarding incoming and outgoing mail.  You will be required to ensure accuracy and quality of work while respecting time constraints.  This position involves the following key components:     What does your typical day look like?   Mailroom...

Are you a driven and dedicated individual? As a Night Case Coordinator, you will proactively provide support to insured members in emergency situations by coordinating and managing access to health care worldwide while avoiding unnecessary costs. 

Hybrid role- requires going to the office regularly.    Position Purpose and Description   This position exists to ensure that the business needs of an assigned group of medium to large sized client accounts, which generate a significant level of revenue, are addressed proactively and efficiently. The role also involves supporting our business development efforts in collaboration with our sales team.  As an experienced Account Manager, you are the client’s ambassador and primary business contact on all matters.  The position involves working in close collaboration with operational...

Are you someone with a good understanding of data management, artificial Intelligence and infrastructure concepts? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!   As Omnichannel Developer, you will participate in the administration, the design and the...

Are you a person with a knack for providing excellent service to your clients?Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As an Account Executive you’ll be ensuring that the business needs of an assigned group of key client accounts, who are typically the most complex and generate the highest levels of revenue (found primarily in the Canadian market space, comprised of clients accessing Global...

Are you a person with a passion for Artificial Intelligence? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As a Lead Data Scientist, you’ll be responsible for ensuring all AI initiatives align with enterprise architecture standards, business strategy, and regulatory requirements. Operating within a SAFe Agile framework, you’ll provide deep architectural expertise, facilitate delivery across platforms, and support business value...

As a Data Developer II, you will be responsible for designing, implementing, and maintaining GEM's data infrastructure and systems with a strong emphasis on leveraging modern data technologies and cloud platforms. The ideal candidate will have a proven track record in building scalable data solutions to enable advanced analytics and data management capabilities. This role will also involve driving the adoption of best practices in data engineering, promoting a data-centric culture, and providing mentorship within the development team.    What does your typical day look like? -

Customer Service Representative - Assistance Services 21.98$/h Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a 

Bilingual Customer Service Representative - Assistance Services 22.56$/h Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Bilingual Customer Service Representative,...