Bilingual Customer Service Representative - Assistance Services 22.56$/h Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Bilingual Customer Service Representative,...

SCRUM Master    The Scrum Master is responsible for promoting and supporting Scrum methodology and discipline across various teams.  This includes onboarding stakeholders in the process and keeping them engaged.  The...

Are you a multitasker? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!   As a Workforce Planner, you’ll be supporting all Contact Center teams across all sites through service level management and workforce scheduling.

  Reporting to the Team Leader, you will be responsible for all mailroom functions regarding incoming and outgoing mail.  You will be required to ensure accuracy and quality of work while respecting time constraints.  This position involves the following key components:     What does your typical day look like?   Mailroom...

On Site Role   Position Purpose and Description The HR Generalist supports daily activities assisting employees, leaders and the regional HR Team regarding the time management, payroll, benefits & administrative tasks; supports the HR team and the business by providing accessible and clear employee information (tools and reports) for both offices Mexico & Miami. Expected Outcomes & Actions – Weighting HR Administration including Payroll and Time Management (55%) • Provide support to HR Team in various...

Are you a driven and dedicated individual? As a Night Case Coordinator, you will proactively provide support to insured members in emergency situations by coordinating and managing access to health care worldwide while avoiding unnecessary costs. 

  Are you ready to lead a high-performing analytics team that drives impactful data solutions across the organization? GEM is seeking a Team Leader - Analytics to spearhead the design, development, and delivery of robust reporting and analytics frameworks that empower data-driven decisions. You will oversee critical BI initiatives, including the strategic migration of legacy reporting systems, and guide the creation of innovative analytics products that deliver measurable business value.   What does your...

Are you someone with a good understanding of data management, artificial Intelligence and infrastructure concepts? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!   As Omnichannel Developer, you will participate in the administration, the design and the...

Are you a person with Leadership skills? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As Team Leader- Reserves, you’ll be responsible for leading a high-performance team to set accurate and timely reserves for our corporate clients across Global Excel’s markets. The reserve setting process is critical for our clients to ensure the proper funds are provisioned and that the correct decisions are made during case management...

Are you a person with a knack for providing excellent service to your clients?Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As an Account Executive you’ll be ensuring that the business needs of an assigned group of key client accounts, who are typically the most complex and generate the highest levels of revenue (found primarily in the Canadian market space, comprised of clients accessing Global...

Hybrid role- Requires going to the Miami office   Job Purpose: The position exists to ensure that Corporate Client request are overseen, responded to in a timely manner, while either acting as a liaison between the client and operational teams or performing the coordination of services necessary to meet the clients’ needs. The Client Care Specialist are part of the Claims Services team and will work closely with the Claims and Account Management teams as well as with other departments and outside vendors with the goal of obtaining...

Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! Global Excel Management works with Canadian, International Insurers and prestigious brands, provides services to individuals who have purchased a travel insurance policy and need assistance on their trip or to submit a claim.     

Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! Global Excel Management works with Canadian, International Insurers and prestigious brands, provides services to individuals who have purchased a travel insurance policy and need assistance on their trip or to submit a claim.     The Case Management team guides travelers around the globe through high acuity...

Are you a person with a passion for Artificial Intelligence? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As a Lead Data Scientist, you’ll be responsible for ensuring all AI initiatives align with enterprise architecture standards, business strategy, and regulatory requirements. Operating within a SAFe Agile framework, you’ll provide deep architectural expertise, facilitate delivery across platforms, and support business value...

As a Data Developer II, you will be responsible for designing, implementing, and maintaining GEM's data infrastructure and systems with a strong emphasis on leveraging modern data technologies and cloud platforms. The ideal candidate will have a proven track record in building scalable data solutions to enable advanced analytics and data management capabilities. This role will also involve driving the adoption of best practices in data engineering, promoting a data-centric culture, and providing mentorship within the development team.    What does your typical day look like? -

Customer Service Representative - Assistance Services 21.49$/h Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a 

Bilingual Customer Service Representative - Assistance Services 22.05$/h Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Bilingual Customer Service Representative,...