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Reporting to the Team Leader - Service Desk. Your responsibilities as a service desk technician level 1 include providing Global Excel employees and its corporate clients timely and useful technical assistance on their computer environment, including mobile devices and other tech products. The role will include the provisioning, configuration, and deployment of new systems as well as the secure decommissioning of old hardware. Support can be provided in person, over the phone or remotely.
KSA (Knowledge, Skills and Abilities/Attitudes)
- Knowledge:
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A customer service representative is responsible for assisting members, medical providers and clients over the telephone, via email, and/or through any other channel of communication by providing information about insurance plans such as but not limited to Expat, Travel and/or Destination insurance plans. He/she will be required to validate the member’s policy, provide policy benefits and confirm a member’s eligibility. He/she will also be required to respond to inquiries regarding the status of authorizations and bills as well as assist requesters in locating appropriate medical providers. A...
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Are you comfortable with technology and driven to resolve challenges?Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!
As a System Administrator
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Bilingual (French & English) Travel Insurance Sales Broker
The Broker is responsible for converting prospective customers into paying customers while completing their requests, and processing client transactions within the applicable quality standards set by the company
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Bilingual Customer Service Representative - Assistance Services $22.56/h (full time during summer period, then part time during the school year)
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!
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As a Scrum Master (SAFe), you will lead and support multiple Scrum teams delivering high‑quality software on a regular cadence. You will play a key role in coaching teams toward maturity, fostering collaboration across teams, and supporting delivery in a scaled Agile environment.
What does your...
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Customer Service Representative - Assistance Services $21.98/h
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!
As a Customer Service Representative, you’ll be providing assistance to...
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Bilingual Customer Service Representative - Assistance Services $22.56/h
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!
As a Bilingual Customer Service Representative,...
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Are you a person with leadership skills? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!
As a Data Engineer III, you will play a critical technical leadership role within Global Excel’s Data & Analytics ecosystem. You will be responsible for designing, implementing, and evolving scalable, secure, and performant data architecture that supports advanced analytics and AI capabilities. Your expertise in modern data platforms, strong data modeling...