Are you a strategic leader in insurance and actuarial services ready to take on a pivotal new role within Global Excel? We are looking for a forward-thinking Director of Underwriting Services to join our team. This is a unique opportunity to shape underwriting services, optimize risk management, and drive profitable outcomes alongside our Canada President and CFO.   What does your typical day look like?

Release Train Engineer - Global Technology Systems   As a SAFe Release Train Engineer (RTE), you will play a pivotal role in facilitating and orchestrating the success of the Agile Release Train (ART) by implementing the Scaled Agile Framework (SAFe) within the organization. Your primary responsibility will be to ensure the smooth operation of Agile processes across multiple teams, enabling them to deliver high-quality products on time and within scope. You will work closely with Stakeholders, Product Management, Scrum Masters, Product Owners, and other stakeholders to...

Case Management Operations Analyst   The Case Management Operations Analyst will work closely with the Case Management Leadership Team to support analytics, production management and departmental projects. They will support the creation and delivery of standardized production reporting including comparisons to forecasted volumes and complete analysis to identify claim trends for internal and external use. Additionally, they will support programs to improve financial and claims decision quality, data integrity, and continuous improvement.  

Are you a person with passion for data? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As a Data Team Lead, you will oversee and guide a team of data professionals responsible for managing and optimizing data assets within GEM. Your role will involve leading the development and implementation of data management practices, ensuring data quality, availability, and governance, and supporting data-driven decision-making across the organization. You will...

The Account Executive Lead of our North American Market ensures that the business needs of our key client accounts are addressed proactively and efficiently. Responsibilities also include leading associated account manager(s) assigned to corporate clients within mandate. The role supports and facilitates client initiatives and growth in collaboration with Business Development, Leadership and is a key contributor to market intelligence and business development strategies.  As the client’s ambassador and primary contact on strategic and operational matters, the position involves working in close collaboration with operational and support teams across the organization to ensure that we...

Position Purpose and Description Deliver personalized service and support to clients; assumes a proactive approach to delivering exceptional support and service to coordinate travel and medical assistance services. Identifies and resolves Client’s policy questions, concerns or complaints with a sense of urgency in order to ensure customer satisfaction.   Expected Outcomes &...

Position Purpose and Description Reporting to the Case Management Workforce Supervisor, the Intake Coordinator & Case Management Assistant (CMA) Hybrid role is primarily responsible for managing cases from start to finish. This includes coordinating care, verifying policy benefits, and ensuring a smooth process through close collaboration with the medical team, case managers, and medical advisors. This role also involves providing administrative support to the Case Management team, maintaining accurate records, and serving as a key resource for corporate clients.

Are you a driven and dedicated person who strives for customer excellence? Do you advocate and champion on behalf of customers? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!   The Customer Experience Business Partner will play a pivotal role in organizations voice of the customer strategy by meticulously mapping customer journeys, analyzing touchpoints, and translating insights into actionable strategies. Reporting to the Director of Customer...

Release Manager - Global Technology Systems   As a Release Manager, you will be responsible for the planning, scheduling, coordination, and execution of software releases. Your role will involve managing releases for multiple projects, ensuring that releases are delivered on time, within scope, and with the highest quality. You will work closely with development, testing, and operations teams to streamline the release process, identify and mitigate risks, and ensure all release activities follow best practices.  

Are you results-driven and looking for an environment where you can truly thrive? Do you dream of working in a multicultural and dynamic team where your personal and professional growth is a priority? If so, we can’t wait to meet you!   As an Outpatient Negociator Level I, you will play a key role in managing outpatient claim costs by working directly with healthcare providers in the USA & Canada. Under the direction of our Team Leader – Outpatient Negotiations, you will implement...

Do you love being a problem-solver and removing obstacles? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Project Coordinator, you will play a crucial role in facilitating the planning, execution, and completion of projects. You will work closely with project managers, team members, and stakeholders to align projects with organizational goals, coordinate project activities, track progress, and facilitate communication among team...

Are you a person with strong analytical skills? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As a Business Analyst I, you will have the primary focus of defining the root cause of system and process failures, assisting in the elicitation of requirements, assisting in solution design, and testing these solutions. You will also oversee the implementation of changes to systems,...

Bilingual Customer Service Representative - Assistance Services 22.05$/h Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Bilingual Customer Service Representative,...