Please Enable Cookies to Continue
Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.
Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.
The system cannot access your location for 1 of 2 reasons:
- Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
- Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort
-
As a Third-Party Administrator for international health insurance clients, the Trilingual Customer Service Representative is responsible for providing professional support to healthcare providers regarding patients covered under international, expatriate, destination, and travel insurance plans.
The representative serves as the primary point of contact for providers, assisting with billing questions, and claim status requests. This role requires effective communication with healthcare providers while ensuring timely resolution of inquiries and appropriate escalation when necessary.
Main daily responsibilities, but not limited...
-
The Training and Development Coordinator is responsible for overseeing technical and process training while fostering a culture of continuous improvement and high performance. This role provides mentorship and development opportunities for customer service representatives, ensuring they excel in their roles. The coordinator collaborates with leadership and staff to align departmental operations with organisational objectives, contributing to measurable success in training and quality assurance functions.
-
Reporting to the Team Leader, Global Events and Employee Experience and working within the Marketing and Communications department, the Employee Experience and Events Coordinator supports the delivery of engaging employee experiences, well-executed internal and external events, and clear site communications. In collaboration with local and regional teams, business leaders, functional teams, and external partners, the coordinator helps connect employees to GEM’s culture and priorities while strengthening the company’s internal and external presence. Success in this role requires strong project management...
-
Reporting to the Vice-President, Case Management, this role is responsible for leading and coordinating priority initiatives that strengthen Case Management operations, service delivery, quality, efficiency, and partner relations. The mandate is designed to support the evolution of Case Management by bringing structure, discipline, and accountability to cross-functional initiatives, operational improvements, and provider oversight activities that directly impact emergency travel medical claims management.
-
Bilingual Customer Service Representative - Assistance Services $23.01/h
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!
As a Bilingual Customer Service Representative,...
-
This position exists to open and evaluate Auto Rental Collision/Loss Damage, Purchase Security and Extended Warranty insurance claims through enforcing claim benefits and limitations based on a comprehensive understanding of the applicable policy wording, client culture and intent. Claims Assessors have the opportunity to impact the customer journey through direct interaction with customers by phone and email to open claims, ensure understanding on what information is needed, how to complete a claim submission and providing status on claim submissions. The Claims Assessors are responsible to contribute to cost containment efforts by validating claims for authenticity, investigating legitimacy of documentation...
-
Administrative Coordinator – Document Management (Contract)
Hourly rate: $17.99 - $21.00 / hr
Other locations, salary to be discussed based on geographic differential.
Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional...
-
Customer Service Representative - Assistance Services $22.42/h
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!
As a Customer Service Representative, you’ll be providing assistance to...
-
Hybrid position, requires going to the office. Office is located in Waterford District Drive.
Job Purpose
The position exists to ensure that Corporate Client request are overseen, responded to in a timely
manner, while either acting as a liaison between the client and operational teams or performing the
coordination of services necessary to meet the clients’ needs.
The Client Care Specialist are part of...
-
Are you a proactive and solutions-oriented legal professional? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!
As Legal Counsel, you'll provide legal guidance and strategic support across a broad range of business activities, including contract negotiation, compliance, litigation management, insurance law, corporate governance, and...
-
The Quality & Development Coach I is the entry level into the quality and employee development function. The role supports service quality and operational consistency by performing quality audits, documenting results, identifying recurring trends, and sharing findings with leadership for follow-up. This level is focused primarily on audit execution and trend identification and is not expected to independently perform the full scope of coaching, training, process improvement, or implementation support responsibilities.
KSA (Knowledge, Skills and Abilities/Attitudes)
-
The Team Leader - Quality & Employee Development is responsible for leading and supporting a team of Quality & Employee Development Coaches in the delivery of quality audits, coaching, training, employee development, and performance improvement activities across supported operational areas.
The Team Leader ensures that quality review practices, coaching approaches, training materials, and employee development activities are consistent, practical, and aligned with business needs. This role manages the daily operations of the Quality & Employee Development team, monitors team performance, supports the development of team members, and ensures quality and coaching activities are completed effectively and on...
-
As a Data Developer II, you will be responsible for designing, implementing, and maintaining GEM's data infrastructure and systems with a strong emphasis on leveraging modern data technologies and cloud platforms. The ideal candidate will have a proven track record in building scalable data solutions to enable advanced analytics and data management capabilities. This role will also involve driving the adoption of best practices in data engineering, promoting a data-centric culture, and providing mentorship within the development team.
What does your typical day look like?
-
-
Are you a person with the capacity of communicating financial data to senior decision-makers successfully? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!
As the Director - Corporate Accounting and Financial Controls, you will be responsible of overseeing and analyzing the consolidation of the group’s financial statements as well as complex accounting matters, providing...
-
Security Program Manager - Security and Compliance
Salary: $77,000-$95,000
As part of the Security & Compliance Team, the Security Program Manager ensures that Global Excel Management (and affiliates) meets the corporate security objectives and complies with all relevant regulations and standards. Responsibilities include managing the organization’s physical security posture, overseeing the vendor risk management lifecycle and the employees’ Security training....
-
As a Data Developer II, you will be responsible for designing, implementing, and maintaining GEM's data infrastructure and systems with a strong emphasis on leveraging modern data technologies and cloud platforms. The ideal candidate will have a proven track record in building scalable data solutions to enable advanced analytics and data management capabilities. This role will also involve driving the adoption of best practices in data engineering, promoting a data-centric culture, and providing mentorship within the development team.
What does your typical day look like?
-