Are you comfortable with technology and driven to resolve challenges? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!

 As a System Administrator, you will work as a team and participate in the administration, the support, the design and the implementation of a global IT infrastructure. As a member of the infrastructure group, you are responsible for maintaining the servers, the storage, the databases, the network, the cloud platforms and services while ensuring a high level of security. 

What does your typical day look like?

• Participate in the definition and design of technical/infrastructure solutions on premise and cloud-based;  
• Administer the infrastructure virtualization environment;
• Adhere to the Infrastructure operations processes while continuously improving them;
• Create and maintain operations procedures, work instructions, inventory systems, change requests, knowledge bases and the ticketing system; 
• Interact with external customers and internal users to manage incidents, problems and requests; 
• Participate in identifying risks and problems; 
• Be on-call on a rotation basis for after-hours emergencies;
• Help the other System Administrators and the Service Desk Team to resolve incidents and fulfill requests by giving them advice;
• Answer questions coming from the other System Administrators and the Service Desk Team, and show them how to develop their skills;
• Work from the Sherbrooke office.

What skills and experience are we looking for?          

• DEC or AEC in technologies with 5 or more years of experience with infrastructure or;
• Experience in a relevant IT field for more than 7 years;
• System administration knowledge (Microsoft Azure, Amazon AWS, O365 applications, Citrix);
• Solid interpersonal and communication (verbal and written) skills;
• Teamwork oriented, with the ability to structure work and define priorities.

When you apply:

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

Global Excel offers more than a position

• We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package; 
• A professional future with opportunities for development, growth, and advancement;  
• RRSP Match program; 
• Financial assistance to employees who wish to continue their education; 
• Work/life balance, health and wellness initiatives including an excellent EAP program; 
• Employee engagement programs that focus on fitness, food, and fun.

To get a taste of the Global Excel life at  Global Excel life and for more information on our company, visit our Facebook page and website: