This is a temporary 3 month role on site.

Position Purpose and Description

The HR Generalist supports daily activities assisting employees, leaders and the regional HR Team regarding the time management, payroll, benefits & administrative tasks; supports the HR team and the business by providing accessible and clear employee information (tools and reports) for both offices Mexico & Miami.

Expected Outcomes & Actions – Weighting

HR Administration including Payroll and Time Management (55%)
• Provide support to HR Team in various HR-related topics such as time management and compensation and resolve any issues that may arise
• Support proper management and maintenance of employee files, data and documents.
• Support employee mobility procedures (Enrollment, Change of Status, Departure)
• Support checking timesheets for accuracy
• Assist in maintenance of employee directory and organizational chart, and contributes improvement of processes regarding employee data
• Support all other HR processes as needed.

Benefits Miami & Mexico (20%)
• Inform and enroll employees
• Manage changes to beneficiaries and coverage
• Maintain up-to-date information about the benefits available to employees
• Obtaining the information, validating and responding to individual questions regarding coverage, claims, etc.
• Informing and enrolling employees
• Manage changes to beneficiaries and coverage
• Maintain up-to-date information about the benefits available to employees

Talent Acquisition (25%)
• Post open positions (internal & external)
• Review internal and external applications
• Schedule and coordinate interviews in collaboration with Hiring Leaders
• Support interviews process
• Conduct pre-employment verifications e.g. references, background checks, testing, etc.
• Coordinate the new hire enrollments and orientation while maintaining a good candidate/new hire experience.

Major Challenges
• Support a multi-disciplinary role with, at times, competing priorities and time constraints.
• Accuracy of employee data & payroll & benefits information
• Establish healthy relationships with various clients (internal and external).
• Provide excellent customer experience while following processes and managing client expectations.
• Support and juggle multiple priorities

Success Measures
• Timeliness and accuracy of employee data / transactions.
• Employee customer service satisfaction.
• Reliability, availability and flexibility.

KSA (Knowledge, Skills and Abilities/Attitudes)
• Strong customer service skills.
• Bilingual English/Spanish
• Clear and effective communication (written and verbal).
• Excellent interpersonal skills and a positive attitude.
• High level of professionalism and discretion.
• Good problem-solving skills.
• Highly organized with ability to multi-task and prioritize.
• Adaptable and open to change
• Computer skills – Microsoft Office suite

Requirements and Qualifications

• College degree in business-related discipline.
• 4+ years of experience working in a Human Resources department.

• International corporation experience
• Solid understanding of the Human Resources field
• Experience in employee benefits administration and time management, payroll process

• English required