Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!

As an Account Receivable Clerk II in the USa team, you’ll be responsible for providing high quality financial, administrative and clerical services including the effective, efficient and accurate management of receivables for moderately difficult to complex client accounts as well as initiate claim related payments to providers within a time sensitive environment. You are expected to handle all aspects of client accounts autonomously, with minimal direct supervision. Key responsibilities include day to day processing and monitoring of transactions related to accounts receivable, including amounts owed to clients, reconciliation of accounts and collection. Other responsibilities include providing excellent customer service to both external and internal clients.

What does your typical day look like?  

• Issue invoices that are complete, accurate and formatted according to client needs within expected timeframes and according to established guidelines.
• Identify and resolve problems of an unusual nature and/or with high financial impact.
  
• Prepare and monitor rush invoices to maintain savings.
  
• Track payment status of invoices and follow up on overdue accounts with clients.
  
• Exercise judgement in the determination of whether pre-funded payments be released, based on prior experience and client-specific factors.
  
• Ensure the accuracy of the balance and aging of accounts.
  
• Reconcile, register, and issue client refunds and rebates.
  
• Educate/inform internal and external clients regarding our systems and processes.
  
• Actively coach junior team members which may include sharing best practices, providing feedback gained from prior experience, and helping others develop skills to exercise judgement or make high quality decisions.
  

What skills and experience are we looking for?    

• College Diploma in Accounting or related field.
• Accounting experience (5+ years) or equivalent.
• English and Spanish required, both spoken and written. English is used daily, particularly for conducting follow-ups with other departments in our various sites, whether in Ontario, Miami, Mexico or elsewhere and contact corporate clients or policyholders, mostly from outside Quebec, to review accounts information.

• Competitive vacation package;
• An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
• A flexible and supportive work environment offering several benefits such as on-call doctors, on-site Bistro, and much more;
• A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as “lunch-and-learns” on various topics linked to health and wellness;
• Many opportunities for advancement, development and financial assistance to employees who wish to continue their education.