Are you a person that likes to resolve problems? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!

As a Provider Payment Coordinator, you will have to optimize cost containment solutions for bills assigned to First Level Negotiations and help to ensure fair claims payment for our clients.

What does your typical day look like? 

• Perform initial analysis of medical provider bills received;
  
• Determine the best course of action for provider bills based on internal data and tools;
  
• Negotiate on small-dollar claims to ensure fair and reasonable payment for our clients using different benchmarking methods;
  
• Ensure positive provider relationships are developed and maintained;
  
• Propose cost-effective solutions to providers for future payments
  

What skills and training do you need? 

• Post-secondary education or equivalent;
• 3-5 years of experience in a customer service role or other relevant work experience;
• Excellent analytical, mathematical and organizational skills;
• Excellent verbal and written communication in English (other languages are an asset). English is used daily, in particular to review claims and other communications, written or oral, from clients located mostly outside Quebec and to review medical bills written in English;
• At ease with a broad range of technology platforms (including Microsoft Office);

When you apply:

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

*We are excited to welcome candidates who are local to the Sherbrooke (Quebec) and Windsor (Ontarion) area to join our team at our office. We encourage those within these regions to apply, as applications from outside the area will not be considered.

Global Excel offers more than a position!

• We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package;
• A professional future with opportunities for development, growth, and advancement; 
• RRSP Match program;
• Financial assistance to employees who wish to continue their education;
• Work/life balance, health and wellness initiatives including an excellent EAP program;
• Employee engagement programs that focus on fitness, food, and fun. 

• 4 weeks paid vacation annually and paid sick time

• Nursing license reimbursement yearly

• Full medical benefits and travel insurance

• Hybrid work model post completion of orientation

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website: