Are you results-driven and looking for an environment where you can truly thrive? Do you dream of working in a multicultural and dynamic team where your personal and professional growth is a priority? If so, we can’t wait to meet you!

As an Outpatient Negociator Level I, you will play a key role in managing outpatient claim costs by working directly with healthcare providers in the USA & Canada. Under the direction of our Team Leader – Outpatient Negotiations, you will implement innovative strategies that make a difference for our clients. You will have the opportunity to refine your skills while contributing to significant savings and optimizing processes.

What does your typical day look like?

• Negotiate and secure win-win agreements with healthcare providers, proactively and effectively reducing claim costs. You will ensure exceptional discounts and quick invoice processing, creating an immediate and tangible impact;
• Optimize savings by evaluating each claim to identify opportunities for negotiation or favorable pricing, using state-of-the-art tools;
• Build strong partnerships with healthcare providers, negotiating agreements at preferential rates that make a real difference for our clients;
• Collaborate with the legal team and defend patient interests in the case of disputes, ensuring payments are fair and compliant;
• Become an expert on client expectations and needs, using innovative methods to secure favorable discounts and agreements, whether through advance payments or other cutting-edge strategies;
• Contribute to exciting projects and respond to special requests that will further enrich your experience.

What skills and experience are we looking for?         

• Post-secondary degree;
• 3 to 5 years of experience in a professional environment;
• Bilingualism (French and English). English will be used daily to collaborate with international healthcare professionals, manage global claims, and communicate with clients worldwide;
• Advanced proficiency in Microsoft Office (Word, Excel) and ease with digital tools.
• Excellent communication skills, both written and verbal, with a strong sense of diplomacy and professionalism;
• Strategic mindset for analyzing claims and defining the best negotiation tactics;
• Ability to thrive in a dynamic environment where priorities change quickly, while maintaining a clear and organized approach to your work;
• Team spirit and the ability to work autonomously with great flexibility;
• Knowledge of the Canadian & US healthcare system (an asset that will set you apart).

*We are excited to welcome candidates who are local to the Sherbrooke area to join our team at our office. We encourage those within the region to apply, as applications from outside the area will not be considered.

When you apply:

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

Note: Only applicants selected for an interview will be contacted.

• Global Excel offers more than a position;
• We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package;
• A professional future with opportunities for development, growth, and advancement; 
• RRSP Match program;
• Financial assistance to employees who wish to continue their education;
• Work/life balance, health and wellness initiatives including an excellent EAP program;
• Employee engagement programs that focus on fitness, food, and fun. 

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website: