Are you a person with strong analytical skills? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!
As a Business Analyst I, you will have the primary focus of defining the root cause of system and process failures, assisting in the elicitation of requirements, assisting in solution design, and testing these solutions. You will also oversee the implementation of changes to systems, processes and capabilities, as well as project coordination support to ensure focus and continuity.
What does your typical day look like?
- Participate in the analysis of Global Excel’s business processes to maximize efficiency;
- Translate high level needs and goals into functional specifications for development or application evaluation;
- Work with internal and external customers to translate business concepts into concrete tools to help increase business productivity;
- Assist in the creation of training materials, user guides and user manuals for supported IS systems and processes;
- Lead medium-sized projects to successful completion, by leading discussions and workshops with stakeholders, subject matter experts and team members;
- Provide second-level support for end users to resolve escalated system issues through timely evaluation and prompt resolution.
What skills and experience are we looking for?
- Bachelor’s degree with 1 to 2 years of experience as a Business Analyst (CBAP an asset) or equivalent related business experience;
- Very good verbal and written communication skills (French and English);
- Understanding and working knowledge of Agile Methodologies;
- Working knowledge of Microsoft Office applications, internet, SQL, SSRS, XML, Microsoft Project, Microsoft Visio, SharePoint, and Jira;
- Strong analytical and problem-solving skills with a detail-oriented mindset;
- Experience in capacity planning and forecasting in a fast-paced, dynamic project environment.